ABSL Chapters are local communities that bring together ABSL member companies from a given region. Chapters are managed by representatives of local ABSL member companies, have autonomy in defining their agenda and governance but can always count on the support of the ABSL staff, Board and ABSL Partners (market intelligence, data and statistics, networking). ABSL coordinates activities of the chapters enabling sharing ideas, exchanging best practices, joining initiatives, as well as creating synergies.
ABSL Poland currently runs permanent chapters in 8 major Polish cities: Warsaw, Kraków, Wrocław, Tricity, Łódź, Katowice, Poznań and Bydgoszcz.
Periodic meetings or events for companies representing the sector of the business services are organized as “Flying Chapters” in other cities, where business services play an important role in the regional economy.
Chapters hold regular quarterly meetings, which are a platform for discussion, the exchange of knowledge and networking for the executive and managerial staff of ABSL members. In addition, chapters organize business breakfasts, workshops and other events focused on topics relevant for member companies.
Every year the ABSL analytical team prepares several reports on the business services sector in selected Polish cities, providing ABSL members and other stakeholders with in-depth knowledge of a given location. In addition, knowledge-sharing sessions on relevant topics and regional surveys & benchmarking are organized by chapters according to the needs of the members.
Chapters represent business services centers in given locations and are a source of knowledge and information for external bodies. As a local business community united around common goals, they build formal and informal networks.
Chapters engage with local charities and CSR activities, by bundling single-company initiatives into larger projects or providing ABSL patronage and informing member companies about interesting external initiatives. Together with the media, universities and NGOs ABSL members undertake many joint local activities aimed at promoting the sector.
ABSL Clubs are country-wide communities of professionals from different fields, who wish to discuss sector-relevant topics, share best practices, plan common initiatives or gain an understanding of trends that will shape the sector. The mission of our Clubs is to create an environment that stimulates engagement and open cooperation between companies that contributes to the growth of the sector.
Each club meets on a regular basis.
Clubs reflect key areas of sectoral growth: Technology & Business Transformation, HR and BFSI.
The Club focuses on the following aspects:
focusing on:
focusing on regulatory agenda and themes related to complex roles with reference to the supply of talent.
ABSL BFSI Club gathers Center Heads and senior managers of BFSI companies (Banking, Financial Services and Insurance).
ABSL Business Transformation Club mission is to inspire successful Business Transformation of ABSL companies by networking, best practice sharing and modelling innovative trends.
Thanks to the unique cooperation of Business Transformation practitioners coming from ABSL member companies, academic representatives and ABSL partners we hope to deliver “next practices” handbook that supports further growth of companies of Polish Shared Service Sectors.
Club agenda will focus on the following aspects:
PEOPLE in transformation – upskilling, reskilling and leading through transformation
TOOLS & TECHNOLOGIES supporting transformation
Efficiency and Effectiveness
Continuous Improvement
Change Management
As part of its Chapter activity, ABSL supports the establishment of local communities and thematic groups for our member companies’ employees, which address issues relevant to the business services sector in Poland. The rules of operation and agendas are set by the participants independently, but the main purpose of establishing them is to enable experience-sharing, benchmarking and networking.
Currently, ABSL Chapters bring together over 20 local communities and thematic groups, and some of the most common topics are: education, robotics, transformation & continuous improvement, sector and location promotion.
