"Business Services Sector in Poland 2019" -

The tenth edition of the most prestigious ABSL publication, which comprehensively describes the business services sector in Poland.

Business Services sector in Poland

In Numbers

307,000

Total number of jobs at business services centers,
of which 247,000 are at foreign centers (80%)
and 60,000 are at Polish centers (20%).

900+

Number of investor companies with
business services centers in Poland
(of which 70% are foreign investors).

86

Number of Fortune Global 500 investors
with business services centers
in Poland.

85 new jobs per day

Average number of new jobs created daily 

at BPO, SSC/GBS, IT and R&D centers in Poland
from the end of Q1 2016 to the end of Q1 2019.


Changes in employment levels

At service centers in Poland since Q1 2016

Employment structure of business services centers

In Poland by type of center (according to the dominant profile of their operations) and by parent company headquarters locationFF



Job growth in the sector

By business services location maturity in Poland


The number of new new jobs in the period from Q1 2016 to Q1 2018 (in thousands) Job growth in the period from Q1 2016 to Q1 2018 Number of new jobs in the period from Q1 2017 to Q1 2018 (in thousands) Job growth in the period from Q1 2017 to Q1 2018
Tier 1
Kraków, Warsaw, Wrocław
35.9 29% 18.4 13%
Tier 2
Tri-City, Katowice Agglomeration, Łódź, Poznań
20.1 34% 10.6 15%
Tier 3
Bydgoszcz, Lublin, Rzeszów, Szczecin
5.4 29% 3.1 14%
Tier 4
Other business services locations
3.6 34% 1.3 10%

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Paweł Panczyj

Contact


Paweł Panczyj

Strategy & Business

Development Director