Michał Wierzbowski, Orange Polska
Michal Wierzbowski is involved in the SSC/BPO sector for over 16 years. Started as a team Leader in Thomson SSC, transferred to Accenture BPO where for 6 years he was responsible for the project delivery and service. Next, for 4 years was the General Manager responsible for Technicolor SSC, and currently for the last 5 years is leading SCC in Orange Polska. From his earlier engagements Michal has the experience in sales organization building, cooperation with wholesale business, setting up the company presence in the market.
Michal Wierzbowski is a leader who has managed number of transformation and transition initiatives, and is truly devoted to the opportunities arising with the new technologies in the SSC/BPO sector. Automation, RPA, AI are the technologies strongly applied in the SSC managed by Michal. From the beginning of his career Michal has been involved in the finance activities, earlier being the Finance and Admin director of the company, later delivering the F&A activities to his clients. Relevant achievements:
• successful, first in Poland implementation of cloud ERP in the F&A processes. Adoption that is considered as very successful and example for all the others to follow.
• has built and enlarged the strong technology capacities giving the leverage and high potential for the further transformation of SSC.
• has achieved a number of recognitions in the sector (SSON), and is taking part in various conferences as a speaker.