Iwona Dudzinska has been leading AML Monitoring and Investigation EMEA Regional Financial Intelligence Unit Hub since 2015 until now.

Iwona has been with Citi for more than 25 years, joining Citibank Representative Office in Poland in 1991 and then working for Citibank (Poland) SA managing different functions within Operations and Technology, including Market Operations, Cash and Trade, Customer Service or Citi Support Services.

Post-acquisition of Bank Handlowy, Iwona was leading the effort to integrate processes and IT systems, rolling out Flexcube platform, building CSC in Olsztyn as well as centralizing and reengineering processes for Citi Handlowy.

In her role of Poland Cluster Operations and Technology Head, Iwona has been key in extending the Services from Poland to other Citi Branches and setting up CSC Poland in Warsaw and Olsztyn, that now employs more than 4000 people. Before she was appointed to her AML role, Iwona was serving as Bank Handlowy Management Board Member in charge of Operations and Technology (2009-2015). Additionally, Iwona was assigned to lead the CSC Poland (2016-2018).

Iwona has also been a mentor in senior women’ development program (since 2016) and Program Board Member (since 2017) of Leaders In cross-business initiative in cooperation with Deloitte, BPH Bank and Vital Voices Poland.

Moreover, since 2018 she has been acting as Strategic Board Member of ABSL and Warsaw Chapter Lead.


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