Creating attractive jobs, and long-term value for society, adapting to new work models, and job integration programs for people from Ukraine are just some of the initiatives undertaken by business services companies which were recognized at the ABSL Diamonds Awards gala, organized by the Association of Business Service Leaders.

With over 400,000 employees, the modern business services sector remains one of the fastest-growing industries in the Polish economy. The sector's share of total employment among businesses has risen to 6.2 percent. ABSL has been pointing out for a number of years that attracting and retaining the best talent requires creating an inclusive organizational culture and welcoming workplaces, which are created with respect for diversity in many aspects. It is also becoming increasingly important for companies to take strong action on social and environmental issues.

The idea of the ABSL Diamonds Awards is to honor companies that inspire, strive for business excellence and innovation, create attractive jobs, and therefore make a significant contribution to the development of both the business services sector and the economy as a whole.

- Recent years, and especially the last few months, have shown us how fragile and challenging our reality is. We have experienced new situations and learned a lot about ourselves, society, and business. Empathy has become our compass, and the words diversity and inclusiveness have gained power, from which concrete actions have emerged. At this year's ABSL Diamonds Awards gala, we recognized projects that focused not only on innovation and business efficiency models but also on responsibility and inclusion, including the professional integration of people from Ukraine. We congratulate the winners and nominees on their ventures that have set new paths in the development of the industry, says Janusz Dziurzyński, President of ABSL. 

Eight projects in four areas were awarded at the 5th ABSL Diamonds Awards: Business Excellence, Vibrant Workplace, Talent Development & Education and Sustainable Business and ESG Strategy. A total of eight ABSL Diamonds were awarded to the following companies: Alcon Polska, Genpact Poland, GlobalLogic Poland, Hewlett Packard Enterprise Global Business Center, JP Morgan Poland Services, JTI GBS Poland, MMC Group Services and PPG Global Business Services Poland.

The nominations and awards given to individual projects were decided by a jury consisting of: Olaf Babinet, Director Deloitte at Consulting Global Location Strategy; Tom Bangemann, Managing Director of ABSL DACH; Traci Freeman Managing Member, Believe Consulting, and Debi Hamill, CEO, IAOP.

ABSL DIAMONDS AWARDS -2022 WINNERS

BUSINESS EXCELLENCE 

Lions
Genpact Poland Sp. z o. o.
“Digital lead partnership for supply chain transformation”.
The strategic project to create a central efficient supply chain network in order to eliminate European market distortions and improve transport efficiency. 900 roles were centralized in the Katowice Hub, enabling new ways of working in the supply chain network. The project led to a 15% cost reduction during its first year of development, whilst the next phase of its implementation looks set to reduce yearly operating running costs by 50%. The greatest benefit for the organization is undoubtedly improved customer service levels which have had a positive impact on turnover.

Tiger
PPG Global Business Services Poland Sp. z o.o.
“Systems for safety”
”Systems for safety” is an answer to PPG’s potential health and safety risks. The projects implementation aim was to help to ensure an adequate level of safety as well as the effective organization of work. As a result, PPG has reduced workloads by 10%. The initiative has contributed to increased safety on-site thanks to improved adherence to regulations and internal policies.

VIBRANT WORKPLACE 

Lion
Hewlett Packard Enterprise Global Business Center Sp. z o.o.
HPE Wrocław’s” Culture Catalyst Network”
HPE Wrocław’s Culture Catalyst Network provides an opportunity for dedicated teams to engage with local groups. The projects aim is for employees to incorporate the company’s culture into the way they work. As a result, HPE Wrocław’s employees are more engaged in their job, report greater job satisfaction, and achieved improved work performances with the network also helping to establish a real sense of community in the center.

Tiger
JTI GBS Poland Sp. z o.o.
“Office that hugs you”

The project’s aims were to create the most eco-friendly office in Poland as well as addressing transport and facilities accessibility and meeting the needs of the millennial and Z generations. JTI’s Norblin Factory based office attained the BREEAM Outstanding certification. It also received the highest score of all accessed premises in Poland.

TALENT DEVELOPMENT & EDUCATION

Lion
JP Morgan Poland Services Sp. z o.o.
"Work and training program (UA)"
A one-year work placement and training program supporting refugees migrating to Poland,
which offers displaced people the opportunity to continue their careers in fields they had previous experience in without the necessity to meet Polish language requirements. The program provides support for candidates in learning English, and in the settlement process, with assistance in finding housing, preschool care, and the opportunity to enroll children in a school that follows the Ukrainian curriculum. 50 participants joined the program on 1 September 2022.  Another group of 50 is planned to join in 2023.

SUSTAINABLE BUSINESS AND ESG STRATEGY 

Lion
GlobalLogic Poland Sp. z o.o.
”GlobalLogic EcoHike App”
An environmental project that uses GlobalLogic's free EcoHike mobile application, allowing anyone to look after the cleanliness of their neighborhood. The program also opens up more opportunities for urban and rural residents to cooperate with activists and environmental organizations. It allows smartphone users to mark places where they find trash and label them accordingly. EkoHike’s introduction has so far resulted in 1700 engaged activists using the app, with 2100 locations cleaned.

Tiger
Alcon Polska Sp. z o.o.
”Alcon in Action”
A company-wide project which engages employees in community volunteering. During Alcon in Action employees volunteer their time and talent to non-profit organizations to help strengthen, uplift communities, address their current needs as well as reconnecting Alcon associates. 11 different activities were conducted in three consecutive years with over 100 Alcon employees engaged.