EMEA's Business Services Landscape
EMEA's Business Services Landscape
A snapshot of 18 countries in the region

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Learn what makes modern business services industry in the EMEA region unique and join online metting presenting the practical conclusions of the EMEA's Business Services Landscape - the another edition of the joint report by ABSL, Deloitte, JLL and Randstad Sourceright

  • The most up-to-date sector insights
  • Impact of COVID-19 on the sector
  • Short and longterm forecast for the sector
  • The differences between labor markets, wage costs and office space in the EMEA region
  • Investment opportunities in particular countries


10:00 - 10:05 (CET)  
Debate host - Paweł Panczyj
Strategy and Business Development Director, ABSL Poland
10:05 - 10:20 (CET)  
Report presentation
Wojciech Popławski
Managing Director, Accenture Operations Vice-President Business Intelligence & Thought Leadership, ABSL Poland
Olaf Babinet
Director, Deloitte Consulting – Global Location Strategy
10:20 - 10:35 (CET)  
Post COVID update
Moderator - Paweł Panczyj
Strategy and Business Development Director, ABSL Poland
Tania De Deker
Managing Director, Randstad Enterprise Group
Candice Sieg
Director, Deloitte UK
Rafał Szajewski
Business Location Consulting Director, JLL
10:35 -11:15 (CET)  
EMEA Region growth opportunities – moderated expert discussion
Moderator - Candice Sieg
Director, Deloitte UK
Anna Berczyńska
Managing Director, Board Member, Schaeffler Global Services Europe, Vice-President – Talents, ABSL Poland
Tania De Decker
Managing Director, Randstad Enterprise Group
Dragos Stefan
Head of EMEA Transition Department, Stefanini President, ABSL Romania
Ota Kulhánek
Director, Accenture Business Services Chairman of the Board of the Directors, President, ABSL Czech Republic
Rafał Szajewski
Business Location Consulting Director, JLL
11:15 - 11:30 (CET)  
Q&A session
Moderator - Paweł Panczyj
Strategy and Business Development Director, ABSL Poland



Randstad Sourceright is the specialized business of Randstad that offers deep expertise in solutions for recruitment process outsourcing (RPO), managed services programs (MSP) and integrated talent management. Our subject matter experts and thought leaders around the globe continuously build and evolve our solutions to help companies discover and develop their “Human Intelligence Advantage” by quantifying the true impact of their talent strategies. With a dedicated global Talent Innovation Center, we are focused on developing innovative approaches to HR technology, analytics, employer branding, talent experience, and sourcing and recruiting strategies.
JLL is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $18.0 billion, operations in over 80 countries and a global workforce of more than 93,000 as of December 31, 2019. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.
Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. With 175 years of hard work and commitment to making a real difference, our organization has grown in scale and diversity—approximately 312,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our organization serves four out of five Fortune Global 500® companies.