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ABSL periodically publishes comprehensive reports for its Members and Sector companies. We make those reports widely accessible to provide valuable know-how for investors and market leaders. See our latest work.

If you have market insights questions or would like to make inquiry to our Business Intelligence Team please send your e-mail at:
Interested in cooperation with ABSL? Please contact:
Paweł Panczyj, Strategy & Business Development Director, ABSL

Coming soon: EMEA’s Business Services Landscape

Our second edition of the EMEA report summarizing the landscape of the business services sector is coming soon. It is the analysis of 18 different countries including macroeconomic indicators and key data for the sector regarding the labor market, payroll costs, office space. Moreover, the report presents the unique market competitiveness data for the most common roles.

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Business services sector in Katowice

PDF • 9 MB

Katowice and Górnośląsko-Zagłębiowska Metropolia (GZM) is one of the most important centers of the business services sector in Poland and Central and Eastern Europe. There are 102 service centers operating in the metropolitan area, employing a total of 23,500 employees. This represents 8% of total employment in the sector in Poland. Numerous investments of global companies that have decided to locate their services centers have had a significant impact on the metropolis’ strong position on the business services map.


Business Services in Szczecin

PDF • 6 MB

Szczecin is one of the ten largest business services locations in Poland. The city has a high investment potential, what can be confirmed by the employment growth in the sector over the last three years, which amounted to 47%. Currently, there are 43 service centers operating here, employing 5,600 people, but the forecasts indicate that in 2025 it may already be 10,000 employees.


Business services in Radom

PDF • 11 MB

Thanks to its competitive advantages Radom can become one of the best examples of a medium-sized city having appropriate resources that enable it to be part of the business services sector ecosystem in Poland. Read more in the latest ABSL publication.


Coming soon: report about IT industry in Poland!

PDF • 760 KB

The study will present IT solutions and advanced technologies emerging in the country as well as technological areas in which Poland has a chance to become a leader on the international scale. The report will also identify existing development barriers and provide recommendations for activities and initiatives that stimulate the development of the IT sector.


Business Services in Warsaw

PDF • 13 MB

According to the latest ABSL report “Business Services in Warsaw”, the capital is the second largest center of business services in Central and Eastern Europe.


Business services in Opole

PDF • 4 MB

Opole is one of the most dynamically developing business service locations in Poland. According to the newest ABSL report “Business services in Opole”, there are currently 16 business service centers in the city that provide employment for almost 1.5 thousand people.


Bydgoszcz is currently one of the most important investment locations in the business services sector in Poland. Find out more from the latest ABSL report “Business services in Bydgoszcz”.

Report prepared by the Association of Business Service Leaders (ABSL) in cooperation with JLL, Randstad and Everest Group describing Banking, Financial Services and Insurance sector in Poland.

Business Services in Lublin

PDF • 10 MB

ABSL report, created in partnership with JLL and Randstad, describing the dynamic development of Lublin in the context of business services sector.


Business Services in Poznań

PDF • 7 MB

ABSL, in cooperation with JLL and Randstad, prepared a report, which thoroughly characterises the business services sector in Poznań. The publication, which analyses the chosen aspects of the labour market, office space market and investors’ support measures shows an impressive pace of growth of the sector in the city, where 19 new business services centres were created in the last two years.


Europe’s Business Services Destinations

First of its kind, the report takes a look at 20 destinations in Europe which have grown the most dynamically in the past decade.

Full report is available for reading and downloading at its dedicated website.


IT Services Market in Poland 2015

PDF • 4 MB

The purpose of this ABSL Report is to comprehensively describe the IT services market in Poland. This publication presents the results of analyses based on the answers of 61 respondents representing the most important companies operating in the branch and offering IT services to business or institutional clients.